• Move Management Supervisor

    Job Locations US-VA-Sterling
    ID
    2019-2221
    Category
    Relocation Services
    Type
    Regular Full-Time
  • Overview

    Under the direction of the CapRelo Director of Move Management, provides service support to relocating transferees. Position interacts with several service areas within the organization, including OPS, International, and Claims, to ensure that all relocation activities are performed in accordance with contractual and industry guidelines.

    Responsibilities

    • Oversees all assigned corporate moves from point of shipment acceptance to delivery.
    • Monitors and tracks coordination of all corporate moves with move suppliers from point of shipment acceptance to delivery.
    • Receives survey results and verifies all quoted services are in accordance with account profiles.
    • Rates survey results to verify shipping costs are within account profile.
    • Collects, tracks, and files all shipment delivery documents from supplier to ensure timely billing to client.
    • Communicates with transferee to coordinate move and to ensure the highest level of customer service and satisfaction.
    • Reports directly to the Move Management Director on all departmental matters.
    • Maintains training on all Division, programs, systems, software, and administrative protocols.
    • Adheres to all contractual guidelines.
    • Other projects, special assignments, and administrative duties as assigned.

     

    Qualifications

    • High School diploma or equivalent.
    • Microsoft Office suite or comparable software packages.
    • Good math skills.
    • Excellent customer service skills.
    • High attention to detail.
    • Logistics coordination or freight forwarding experience a plus.

    About

    About CapRelo

     

    CapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance – you’ve come to the right place.

     

    Benefits

     

    In addition to comprehensive medical, dental, and vision insurance, CapRelo offers:

    • World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
    • Recruitment and customer referral bonuses
    • Company-paid life insurance and accidental death benefits
    • Voluntary protection programs for employees and their families
    • Service recognition programs
    • Safety & performance bonuses
    • Tuition reimbursement and student loan repayment assistance
    • Discounted membership @ Gold’s Gyms (corporate locations) nationwide
    • Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
    • Medical and Dependent Care Flexible Spending Accounts (FSAs)
    • Health Savings Account (HSA) with employer matching contribution

    ‚Äč

    Equal Opportunity/Affirmative Action Employer

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