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Under the direction of the CapRelo Director of Move Management, provides supervisory assistance to Move Supervisors and manages escalated and high-profile assignments. Position interacts with several service areas within the organization, including OPS, International, and Claims, to ensure that all relocation activities are performed in accordance with contractual and industry guidelines.

As the Team Lead, your primary responsibility will be to oversee and coordinate comprehensive relocation services for corporate clients and their transferring families. This role involves managing a team of relocation consultants and ensuring the seamless delivery of all relocation services required by clients. These services include home sale assistance, household goods management, move coordination, home search support, mortgage guidance, temporary living arrangements, employee relocation policy counseling, financial administration, and more. Your leadership will play a pivotal role in achieving outstanding service outcomes for our valued clients.

- Supports Client Services administrative, presentation, reporting, efficiency, project, and management responsibilities in accordance with Client requirements, GSA Scope of Work and agreed upon CRS processes, procedures and policies. - Gathers and shares knowledge of Clients, Capital Relocation and mobility industry with entire service delivery team - Ensures that the Client Services team provides effective, front line, customer centric service to our clients, transferees, suppliers and internal customers -