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Under the supervision of manager, establishes, maintains, and creates customized reports for internal and client reporting requirements. Identifies, distinguishes and analyses multiple sets of data, using high-level quantitative and analytical skills to ensure accurate, timely, and clearly represented reports. Duties may include tactical and strategic operations analysis, identifying performance trends, assessing business/industry trends, reviewing and interpreting sales, financial, or transactional data. Considers customer requirements to determine proper design and representation of data on reports and identifies new sources of data and methods to improve...
Provides leadership and executive management of client teams, and expertise to drive growth, strategic vision, profitability, and unsurpassed customer service delivery to assigned clients. Ensures that employees receive training and understand the goals and objectives of service delivery to clients. Consults and educates clients in all aspects of the mobility industry. Guides service delivery teams to ensure an effective front line, customer centric service to our clients, transferees, suppliers and internal customers. Assists the COO in developing processes to ensure quality control in service delivery, billing, and reporting. Assists the VP of Sales in securing new business.
