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As a Level II Relocation Consultant, your role involves offering relocation services to transferees per the client’s relocation policy. This entails assessing the needs of the transferee and providing services that may encompass various aspects such as home marketing assistance, Buyer Value Option (BVO), Guaranteed Buy out (GBO), property management, home purchase aid, rental support, lease cancellation, relocation-related travel arrangements, temporary accommodation, and household goods transportation. The Relocation Consultant operates with the transferee's and client's best interests in mind, offering policy advice and aiding in relocation issues.
The Sales Executive is responsible for sales and business development activities intended to secure corporate relocation contracts for the organization with clients in an assigned region or territory. Base + Sales commission structure. Reports to the Senior VP, Business Development
Provides leadership and executive management of client teams, and expertise to drive growth, strategic vision, profitability, and unsurpassed customer service delivery to assigned clients. Ensures that employees receive training and understand the goals and objectives of service delivery to clients. Consults and educates clients in all aspects of the mobility industry. Guides service delivery teams to ensure an effective front line, customer centric service to our clients, transferees, suppliers and internal customers. Assists the COO in developing processes to ensure quality control in service delivery, billing, and reporting. Assists the VP of Sales in securing new business.
Responsible for the coordination and management of relocation and assignment services for Clients’ employees embarking on a new global assignment or transfer, or domestically relocating within Canada in line with client policies or contractual specifications. Services may include home marketing assistance, property management, home purchase assistance, discussion of cost estimates and calculation/accordance with client policies; policy orientations with assignees and their families – including explanation of balance sheets and allowance calculations, household goods shipment, temporary living, home finding, furniture rental, visa and immigration coordination, cultural training,...
Under the direction of the CapRelo Director of Move Management, provides supervisory assistance to Move Supervisors and manages escalated and high-profile assignments. Position interacts with several service areas within the organization, including OPS, International, and Claims, to ensure that all relocation activities are performed in accordance with contractual and industry guidelines.
As the Team Lead, your primary responsibility will be to oversee and coordinate comprehensive relocation services for corporate clients and their transferring families. This role involves managing a team of relocation consultants and ensuring the seamless delivery of all relocation services required by clients. These services include home sale assistance, household goods management, move coordination, home search support, mortgage guidance, temporary living arrangements, employee relocation policy counseling, financial administration, and more. Your leadership will play a pivotal role in achieving outstanding service outcomes for our valued clients.
